Concierge service
Luxury Concierge in Madrid for tailor-made experiences
A service that takes care of the invisible and makes the unforgettable visible.
At Gran Hotel Inglés, the Concierge service is not only an accompaniment
It is a constant, expert and silent assistance that transforms your stay into a collection of unforgettable moments. From a private transfer to a museum entrance without waiting, our team will guide you with precision, intuition and discretion.
Because each of your wishes, even those that have not yet been formulated, will be anticipated by our team of concierges.
International recognition. A daily commitment
Our concierge service at Gran Hotel Inglés, a 5-star hotel in Madrid, has been distinguished with the prestigious Les Clefs d'Or España distinction, the international insignia that only the best professionals in the world possess. This recognition endorses a unique way of understanding hospitality: with excellence and confidentiality. Because for us, taking care of each guest is an art that is cultivated in every gesture, every detail and in every experience designed to suit them.
Experiences with soul
Concierge in a 5 star hotel in Madrid
Six experiences designed to make your trip as exclusive as it is personal
Madrid without queues
With official guide and priority access.
Discover the Prado, the Thyssen or the Royal Palace as a guest of honour.
Exclusivity at the wheel
Discover Madrid or its surroundings driving a Ferrari, Lamborghini or Porsche.
Adrenaline, design and comfort.
The art of efficiency
Airport or station pick-up, top-of-the-range car, absolute punctuality. Travel at ease, arrive in comfort. Airport or station pick-up, top of the range car, absolute punctuality. Travel at ease, arrive in comfort.
Pet friendly hotel in Madrid with exclusive services for pets
At Gran Hotel Inglés, your furry companion is also welcome.
We offer dog friendly routes through the centre of Madrid, recommendations of terraces and grooming services.
From special amenities to personalised photo sessions,
Here your pet also has a privileged place.
Tailor-made plans in Madrid with the concierge team of Gran Hotel Inglés
Because you are not looking for just any plan, you are looking for a unique experience in Madrid. Our concierge team is ready to design personalised experiences in Madrid that are far from conventional and close to unforgettable.
From a wine tasting in Madrid to a haute cuisine dinner or a private visit to Toledo, each proposal is designed to connect with your way of feeling and discovering.
At Gran Hotel Inglés, the most exclusive hotel in Madrid, every tailor-made plan is a way of creating memories. All you have to do is tell us what you want. We will design the perfect experience for you.
Concierge in Madrid with soul, detail and exclusivity
Because true luxury is not in what you see. It's in what you notice, what you remember, what happens without you having to ask for it.
Gran Hotel Inglés. Concierge with its own name.
