TEAM

Our teams
make a difference

At Hidden Hotels, excellence starts with those who make it possible.
Professionals who understand the art of caring, the value of small details. But also, professionals trained to the highest standards of quality and protocol in each of their areas and functions.

Who is behind hidden?

Receptionists,
concierges, sommeliers, waiters, waitresses,
cleaners, chefs...

They are architects of wellness, hosts of relaxation, masters of taste and above all, guardians of excellence. They are a great reason why you will always want to return to Hidden Hotels.

The excellence of the human touch is priceless

We believe in welcoming with a calm smile.

Concierge members of Les Clefs d'Or

Many of our acknowledgements come from those who choose us: our guests. At TripAdvisor, Booking or Traveller's Choice, Hidden Hotels has been recognised as one of the best boutique accommodation for a luxury getaway in Spain.

Our greatest recognition is the human impact

It is to see how our guests ask to be served by the same people again.
That is the measure of excellence.

A team that makes Hidden Hotels an unforgettable experience.

We are waiters who remember how you drink coffee.
Receptionists who recommend the perfect spot to discover a dreamy sunset.
Concierges who make magic without making noise.
And directors who lead... From the detail.

Do you want to join Hidden Hotels?

To work at Hidden Hotels is to grow in a team that understands detail, values effort and knows that true hospitality... Changes lives and builds memories.

OUR VALUES

We know that experience is not only gained. It is also passed on.

The art of caring

We are not just pet-friendly hotels.

Invisible commitment

Our charming accommodations are equipped with special amenities, soft beds and unique details to make your pet feel as welcome as you do.

Continuous improvement

Every experience is an opportunity to improve in every detail.

Hidden Hotels is part of Les Clefs d'Or

Our team has been recognised with the prestigious Les Clefs d'Or, an award reserved only for elite concierges. This distinction, which is international in scope, represents a commitment to excellence in service, meticulous attention to detail and the ability to transform each stay into an unforgettable experience.

To be part of Les Clefs d'Or is to be part of an exclusive network of professionals who elevate hospitality to its highest expression. Thanks to our teams and the exceptional quality of our hotels, Gran Hotel Inglés, Posada Terra Santa and Seda Club have been awarded this honourable recognition.